Researchers have found it challenging to identify the business impact of computers and IT spending.
Now is your chance to decide what they will persuade us to do—and how they'll do it.
Aimed largely at children today, persuasion is already part of many technologies, but many more are on the way for everyone else.
Users want to trust, and generally do. But that trust is undermined, often forever, when the system delivers erroneous information.
Extraordinary products seduce the casual user, as well as the paying customer. Software is no exception, as long as it fulfills its promises.
Ask yourself whether your technology persuades users to do something you wouldn't want to be persuaded to do yourself.
The U.S. has a long-standing tradition of usability labs, whereas usability labs in Danish industry are a fairly novel phenomenon. On the other hand, the Scandinavian countries, including Denmark, have a strong tradition for …
How a Danish manufacturing company enhanced itsproduct design process by supporting user participation.
Emphasizing organizational transformation, process integration, and method optimization.
Achieving essential strengths in design, sound, picture, user interaction, and system integration.
Getting beyond traditional usability testing.
As the nature of usability testing changes, so too have the techniques of third-party vendors.
As broad and varied as it may be, design influence still must maintain a user-centered perspective.
Detailed studies illustrate the diversity of ways to improve product quality by nurturing usability issues.
Lessons learned from software reuse.
The Y2K problem has given rise to a few statements that sound like unprofessional urban folklore.