July 2006 - Vol. 49 No. 7

July 2006 issue cover image

Features

Opinion Editorial pointers Jul 1 2006

Editorial Pointers

With so much focus on vanishing IT employment options over the last decade, whether victims of outsourcing or outmoding, there are in fact more career opportunities than…

Diane Crawford

Artificial Intelligence and Machine Learning

News News track Jul 1 2006

With all the tools and technologies available to predict the weather, nothing apparently beats the accuracy of a cell phone tower. BBC News reports a team of scientists…

CACM Staff

Computing Applications

Opinion Forum Jul 1 2006

I enjoyed Stephen B. Jenkins’s "Technical Opinion" ("Musings of an `Old-School’ Programmer," May 2006) because to some extent I feel the…

Computing Applications

News ACM election results Jul 1 2006

ACM’s 2006 General Elections

The results of ACM’s General Elections were announced May 24, 2006. The new slate of ACM officers are: President: Stuart I. Feldman (Term: July 1, 2006June 30,…

Computing Applications

Opinion The profession of IT Jul 1 2006

Overload of cheap information threatens our ability to function in networks; value-recognizing architectures promise significant help.

Peter J. Denning

Computing Applications

Opinion Technology strategy and management Jul 1 2006

What Road Ahead For Microsoft and Windows?

Untangling the snarled history of the frequently delayed Windows operating system.

Michael A. Cusumano

Computing Applications

Opinion Hot links Jul 1 2006

Top 10 Downloads from ACM’s Digital Library

Communications of the ACM Volume 49, Number 7 (2006), Pages 25-26 Hot links: Top 10 downloads from ACM’s digital library Diane Crawford Table of Contents Tables…

Computing Applications

Opinion Viewpoint Jul 1 2006

Principles of Problem Solving

Changed paradigms of human thought are needed to adapt modes of computer problem solving and truth to evolving computational technology.

Peter Wegner and Dina Goldin

Computing Applications

Research and Advances Services science Jul 1 2006

This special section on services science is intended to broaden and challenge traditional thinking about services and service innovation. To the majority of computer…

Jim Spohrer and Doug Riecken

Computing Applications

Research and Advances Services science Jul 1 2006

A Research Manifesto For Services Science

The services sector has grown over the last 50 years to dominate economic activity in most advanced industrial economies, yet scientific understanding of modern services…

Henry Chesbrough and Jim Spohrer

Computing Applications

Research and Advances Services science Jul 1 2006

-Understanding Service Sector Innovation

The future of the service economy depends on worldwide appreciation, dedication, and encouragement of innovation as a key component.

Jerry Sheehan

Computing Applications

Research and Advances Services science Jul 1 2006

The Algorithmic Revolution?The Fourth Service Transformation

We are in the midst of the fourth services transformation. The core story is the application of rule-based IT tools to service activities; it is not about the growth in…

John Zysman

Computing Applications

Research and Advances Services science Jul 1 2006

What Academic Research Tells Us About Service

A computing-driven revolution is under way in the global economy guided by the principle that every business must become a service business in order to survive.

Roland T. Rust and Carol Miu

Computing Applications

Research and Advances Services science Jul 1 2006

Semantics to Energize the Full Services Spectrum

Using an ontological approach to better exploit services at the technical and business levels.

Amit Sheth, Kunal Verma, and Karthik Gomadam

Computing Applications

Research and Advances Services science Jul 1 2006

Resource Planning For Business Services

Over the past several decades mathematical models of supply chains have been developed and used for resource planning. Significant gains in supply chain efficiency have…

Brenda Dietrich

Computing Applications

Research and Advances Services science Jul 1 2006

Enterprise Transformation

Fundamental enterprise changes begin by looking at the challenges from technical, behavioral, and social perspectives.

William B. Rouse and Marietta L. Baba

Computing Applications

Research and Advances Services science Jul 1 2006

The Evolution and Discovery of Services Science in Business Schools

The pioneering efforts of Arizona State University illustrate what can be accomplished when universities worldwide address the need to create comprehensive…

Mary Jo Bitner and Stephen W. Brown

Computing Applications

Research and Advances Services science Jul 1 2006

Germany: Computer-Aided Market Engineering

Although new service development is now a high-priority topic,1 it was not a prominent focus in the past of either business or engineering research. Since 1995, the…

Christof Weinhardt, Dirk Neumann, and Carsten Holtmann

Computing Applications

Research and Advances Services science Jul 1 2006

Germany: Service Engineering

Although new service development is now a high-priority topic,1 it was not a prominent focus in the past of either business or engineering research. Since 1995, the…

Walter Ganz

Computing Applications

Research and Advances Services science Jul 1 2006

Service Systems, Service Scientists, SSME, and Innovation

Computer scientists work with formal models of algorithms and computation, and someday service scientists may work with formal models of service systems. The four…

Paul P. Maglio, Savitha Srinivasan, Jeffrey T. Kreulen, and Jim Spohrer

Computing Applications

Research and Advances Services science Jul 1 2006

The Clarion Call For Modern Services: China, Japan, Europe, and the U.S.

What will modern services be like? Today many services are viewed as a craft activity—individual doctors, retail sellers, programmers all doing useful things their…

Computing Applications

Research and Advances Jul 1 2006

Managerial IT Unconsciousness

A poorly designed, carelessly implemented, irresponsibly managed system can lead to company failure, along with IT failure.

David Avison, Shirley Gregor, and David Wilson

Computing Applications

Research and Advances Jul 1 2006

Trust Beyond Security: An Expanded Trust Model

Developing an improved trust model and related metrics for distributed computer-based systems that will be useful immediately and resilient to changing technology.

Lance J. Hoffman, Kim Lawson-Jenkins, and Jeremy Blum

Computing Applications

Research and Advances Jul 1 2006

Trust in Videoconferencing

People associate poor eye contact with deception. This perception may have hurt large-scale adoption of videoconferencing technology.

Ernst Bekkering and J.P. Shim

Computing Applications

Research and Advances Jul 1 2006

Assisting Novice Analysts in Developing Quality Conceptual Models with -ML

Knowing the kinds of modeling errors they are most likely to produce helps prepare novice analysts for developing quality conceptual models.

Narasimha Bolloju and Felix S.K. Leung

Artificial Intelligence and Machine Learning

Opinion Technical opinion Jul 1 2006

Toy Projects Considered Harmful

It is valuable to improve upon the sample code we provide to students. But the deeper challenge is to create a context in which student programming matters.

Fred Martin

Computing Applications

Opinion Inside risks Jul 1 2006

Risks Relating to System Compositions

The challenge of developing systems with complex sets of requirements seems to be inherently complicated, despite persistent advice to keep it simple. However, consider…

Peter G. Neumann

Computing Applications

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