If this issue does nothing else, it should convince you that personalization means something different to anyone who uses it, creates it, designs tools around it, even writes about it. Indeed, this milestone edition came about because of differing opinions over the questions and technologies that define personalization. It all began in March 1999, when […]
August 2000 - Vol. 43 No. 8
Features
A human-image animation system that manipulates stored images of a person’s facial movements in response to phonemes (the smallest units of speech) and can then replicate voice and image in a realistic video duplicate has been developed by NASA’s Jet Propulsion Laboratory and the California Institute of Technology. The technology, called Digital Personnel, is voice-driven […]
At face value, the special section "Embedding the Internet" (May 2000) presents an exciting new direction for the semiconductor industry and a bold challenge to those who produce software. For semiconductor vendors, there is the opportunity to create a new kind of product with a potential market thousands of times larger than for today’s chips. […]
Legally Speaking: the Economic Espionage Act: Touring the Minefields
In order to protect homegrown secrets from foreign competitors, the U.S. Congress concocted the EEA, a cause of broad concern on the domestic front.
The Business of Software: the Case For a New Business Model
Is software a product or a medium?
On Site: Does Typography Affect Proposal Assessment?
Experience from assisting in the review of 30 proposals to a major funding agency suggests that mundane aspects of proposal formatting have an effect on proposal assessment. Why do these apparent connections between mundane formatting and actual funding occur? Here are a few possibilities, any of which might apply to a given formatting heuristic: Causality. […]
Introduction: Personalized Views of Personalization
Our vocabulary of Internet-related words has become socially popular and, of course, an essential tool of trade in the hands of marketing initiatives. I recall in the early 1990s when words like "agent" and "multimedia" were so overused they became little more than meaningless marketing spin.
Finance with a Personalized Touch
The banking industry has sure benefited from new technologies, but how can we ensure customer satisfaction?
Growth in Personalization and Business
The mass production age does not deter increases in personalizing goods, services, and delivery that build customer satisfaction and loyalty. Business growth with a concierge-like quality can result from: a business composed of interchangeable parts, more knowledgeable employees, orders that better match needs, and personal availability. Why? Customer and employee loyalties to firms and stores […]
Experience with Personalization of Yahoo!
When designing Web personalization products, make sure you address all your users.
Personalized Communication Networks
What does personalization mean to AT&T and what are the important business propositions to provide personalized services to its customers? Guest Editor Doug Riecken recently interviewed Kathleen Earley, Vice President of AT&T Internet Services, on the subject of personalization.
A User-Centered Design Approach to Personalization
The key to successful design is grounding the choice of features and tools upon value to the end user.
Affordances, Motivation, and the Design of -User Interfaces
Creating tools that enable rather than restrict add value to the product and loyalty from the customer.
E-business intelligence is a complex, yet vital, element to building a strong customer base.
Helping People Find What They Don’t Know
Recommendation systems help users find the correct words for a successful search.
Creativity Enhancement with Emerging Technologies
For the creative person, the ability to determine how the creative process evolves is of critical importance.
To build a machine that truly learns by itself will require a commonsense knowledge representing the kinds of things even a small child already knows.
Tracing the road from data to phenomena—using a supermarket environ as the backdrop—illustrates the essence of data mining with commonsense knowledge.
Issues of representation pose many questions—and challenges—that must be solved before implementation.
Does personalization jeopardize our privacy? If so, what should the law do about it?
"If we perceive our role aright, we then see more clearly the proper criterion for success: a toolmaker succeeds as, and only as, the users of his tool succeed with his aid. However shining the blade, however perfect the heft, a sword is tested only by cutting. That swordsmith is successful whose clients die of old age." [1]
Building Personal Tools By Programming
The Stagecast Creator can make a programmer out of every user.
Intermediaries Personalize Information Streams
A software-based middleman transforms data between client and server for faster delivery and discovery.
Recognizing patterns of behavior helps systems predict your next move.
A Personalized Television Listings Service
Mixing the collaborative recommendation approach with content-based filtering seems to bring out the best in both methods.
Capturing Human Intelligence in the Net
A new software system allows Web searchers to connect with others who have been there, done that.
Natural Language Dialogue For Personalized Interaction
Technologies that successfully recognize and react to spoken or typed words are key to true personalization. Front- and back-end systems must respond in accord, and one solution may be found somewhere in the middle(ware).
Personalization on the Net -Using Web Mining: Introduction
On the Internet, we have experienced massive growth in systems that can personalize content delivered to individual users. The science behind personalization has undergone tremendous changes in recent years, yet the basic goal of personalization systems remains the same: to provide users with what they want or need without requiring them to ask for it explicitly. Personalization is the provision to the individual of tailored products, services, information or information relating to products or service. It is a broad area, also covering recommender systems, customization, and adaptive Web sites.
A Broader Approach to Personalization
Establishing an architecture for providing automatically generated, machine processable, dynamic user profiles to Web servers while conforming to users' privacy preferences.
Automatic Personalization Based on Web -Usage Mining
Web usage mining can help improve the scalability, accuracy, and flexibility of recommender systems.
Examining the potential use of automated adaptation to improve Web sites for visitors.
Inside Risks: Shrink-Wrapping Our Rights
Laws relating to computers, software, and the Internet are being proposed and passed at such a breathless rate that even those of us trying to follow them are having trouble keeping up. Unfortunately, bad laws, such as the Uniform Computer Information Transactions Act (UCITA), are likely to encourage other bad laws, such as proposals to […]
