Research and Advances
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Is Information Systems a Reference Discipline?
The frequent citations to IS research suggest its role in advancing science.
In 1986, Terry Winograd and Fernando Flores published Understanding Computers and Cognition—A New Foundation for Design [3]. They offered a sharp critique of the field of artificial intelligence, which was completing 30 years of pursuit of its Holy Grail of expert systems software and other intelligent systems without many demonstrable results. At the same time, […]
Supporting Exploratory Search: An Introduction
Online search has become an increasingly important part of the everyday lives of most computer users. Search engines, bibliographic databases, and digital libraries provide adequate support for users whose information needs are well defined. However, there are research and development opportunities to improve current search interfaces so users can succeed more often in situations when: […]
Find that Photo!: Interface Strategies to Annotate, Browse, and Share
As digital photos become the standard media for personal photo taking, supporting users to explore those photos becomes a vital goal. Dominant strategies that have emerged involve innovative user interfaces that support annotation, browsing, and sharing that add up to rich support for exploratory search. Successful retrieval is based largely on attaching appropriate annotations to […]
Beyond Stereotypes of IT Professionals: Implications For IT HR Practices
IT professionals are complicated—managers need to go beyond stereotypes to truly understand them.
Modeling Strategies and Alternatives For Data Warehousing Projects
Choosing the appropriate modeling approach is often the critical factor in the success or failure of a data warehousing implementation.
Does Color in Email Make a Difference?
Yes, if used correctly, it can excite and please, prompting recipients to respond as the sender intended---clicking a designated link or even buying something.
Supporting Insight-Based Information Exploration in Intelligence Analysis
Capturing the exploratory search process can help represent analytical insight.
Exploring Personal Information
When we look for information in large or unfamiliar sources such as the Web or an encyclopedia, it is almost second nature to use a search engine to help us find what we need. Yet until recently, people have had to be more creative when trying to find information on their own computers; locating an […]
Exploratory Search: From Finding to Understanding
Research tools critical for exploratory search success involve the creation of new interfaces that move the process beyond predictable fact retrieval.
mSpace: Improving Information Access to Multimedia Domains with Multimodal Exploratory Search
If you do not know much about classical music, how do you discover what you might like? The first port of call for most people is to Google “classical music.” This returns a list of links to sites that provide textual descriptions of terms or times in the classical music domain, or sometimes sites that […]
Clustering Versus Faceted Categories For Information Exploration
Information seekers often express a desire for a user interface that organizes search results into meaningful groups, in order to help make sense of the results, and to help decide what to do next. A longitudinal study in which participants were provided with the ability to group search results found they changed their search habits […]
Using Temporal Patterns of Interactions to Design Effective Automated Searching Assistance
Web search engines effectively support searching of short queries, with session durations of typically 15 minutes, while providing limited searching assistance to the user. However, Web search engines are less effective in the more complex searching situations in which users lack the domain knowledge or contextual awareness to use the system effectively. User uncertainty about […]
Thinking About Computer Systems to Support Design Synthesis
What should the CAD systems of the future be like?
From Fingerprint to Writeprint
Identifying the key features to help identify and trace online authorship.
What Drives Market Transactions in B2B Exchanges?
A successful digital marketplace exploits content, governance, and structure in its business model to help generate revenue-producing transactions between buyer and seller firms.
Exploring the Computing Literature with Visualization and Stepping Stones & Pathways
An alternative interpretation of queries involves splitting a query into parts that cover different but connected aspects of the information needed.
Creating an Adaptive Network of Hubs Using Schelling’s Model
Adjusting the overlay network topology in a peer-to-peer network to satisfy performance criteria.
Biologically Inspired Self-Adaptive Multi-Path Routing in Overlay Networks
Using randomness to find optimal solutions in selecting network paths.
Effective Web Service Load Balancing Through Statistical Monitoring
Identifying the correlated effects between components to improve response to overload.
Supporting Application Quality of Service in Shared Resource Pools
Dividing an application's workload demands to better manage resource capacity.
ERP II: Best Practices For Successfully Implementing an ERP Upgrade
An ERP upgrade is deceptively complex and can be daunting---especially for organizations ignorant of the massive effort required to do it correctly.
Argumentation Support: From Technologies to Tools
A plethora of technologies exist that are not necessarily tools. For technologies to become a tool, we contend, argumentation routines and design must coevolve.
Shape the Future of Computing
ACM encourages its members to take a direct hand in shaping the future of the association. There are more ways than ever to get involved.
Get InvolvedCommunications of the ACM (CACM) is now a fully Open Access publication.
By opening CACM to the world, we hope to increase engagement among the broader computer science community and encourage non-members to discover the rich resources ACM has to offer.
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