Unified Activity Management: Supporting People in E-Business
Meshing formal business processes with informal human collaborations is needed to support business activities.
Practice
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The Plot to Deskill Software Engineering
Do software engineering milestones represent creativity-enhancing or creativity-stifling developments?
Business Email: The Killer Impact
Workplace email is quickly evolving to keep up with those who use it---and perhaps to make way for the next killer app.
‘Silver Bullet’ Milestones in Software History
In this second installment of a three-part series, the succession of interconnected creative milestones is traced.
It Professionals as Organizational Citizens
Are managers discouraging IT professionals from exhibiting behaviors the organization desperately needs?
Surviving It Project Cancellations
In a Forbes cover story, an investment banker expressed a preference for hiring former athletes, not because they are competitive, but "because they recycle so quickly after things go wrong" [12]. Their ability to quickly get past a failure, analyze what went wrong, and correctly adapt future performance is what sets them apart from other employees. While the ability to overcome adversity is a recognized skill of effective business professionals, its role has been neglected in the realm of IT project failures. This is unfortunate because failure is common: about 15% of all IT projects are canceled before completion [10], some with disastrous effects [1].
The First Business Application: a Significant Milestone in Software History
Celebrating the pivotal role of the first business applications software.
Considering three software development team archetypes and their implications.
Is This a Revolutionary Idea, or Not?
Assembling the individual pieces to form an integrated component architecture.
Evaluating E-Commerce Functionality with a Focus on Customer Service
B2C Web sites allow companies to present their unique advantages, as long as they provide the necessary customer service. This checklist will help developers create more effective B2C sites.
A Model For Evaluating It Security Investments
Assessing the return on investment has always been a sticking point for technology investments. Similar to IT productivity paradox [1], Return on Security Investment (ROSI) has become a controversial topic due to immense growth of e-businesses. Defining the value of security investments is challenging. However, it is clear that “security consumers will need to understand […]
Who Should Work with Whom?: Building Effective Software Project Teams
Personality type analysis can help take the guesswork out of putting together a high-performance software project team.
How to Retain Online Customers
When there's a worldwide marketplace available at your customers' fingertips, maintaining a dedicated following is a tremendous challenge. A recent study of a leading bank's online services illustrates what it takes to keep novice and sophisticated users happy and loyal.
Matching Methodology to Problem Domain
Soliciting advice on choosing and applying appropriate software development methodologies.
How to Measure the Relationship Between Training and Job Performance
Software companies could better predict the effect of training on their technical professionals' on-the-job performance and design training courses for future employees.
Improving Software Team Productivity
Choosing the most effective quantitative process design approach will not only improve a firm's project management but, ultimately, the bottom line.
A Look at the Economics of Open Source
Is open source the future of the software field or a passing fad?
Effective Practices For It Skills Staffing
How to identify, hire, and keep prized IT professionals with the skills companies need most to compete in uncertain technological and business times.
Lessons learned from an international study of users of mobile handheld devices and services.
Through the late 20th and early 21st centuries, technologists, vendors, and users alike have been searching for the next great wave in computing. The 1980s could accurately be labeled the decade of the personal computer, and the 1990s could just as appropriately be titled the decade of the Internet. Many experts would propose that the […]
Understanding Mobile Handheld Device use and Adoption
Without device adoption, there is no mobile commerce.
Information Requirement Elicitation in Mobile Commerce
Using an interactive approach to facilitate information searching for mobile users.
Interface Design For Mobile Commerce
Understanding the unique characteristics of m-commerce to enhance and improve the user interface.
Shape the Future of Computing
ACM encourages its members to take a direct hand in shaping the future of the association. There are more ways than ever to get involved.
Get InvolvedCommunications of the ACM (CACM) is now a fully Open Access publication.
By opening CACM to the world, we hope to increase engagement among the broader computer science community and encourage non-members to discover the rich resources ACM has to offer.
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