Failures to involve end users or to collect comprehensive data representing user needs are described and solutions to avoid such failures are proposed.
Gregorio Convertino, Nancy Frishberg From Communications of the ACM | September 1, 2017
In 1977, four recent MIT graduates who'd met at MIT's Laboratory for Computer Science used the lab's PDP-10 mainframe to develop a computer game that captivated...Technology Review From ACM Opinion | August 22, 2017
Last year, the Japanese company SoftBank opened a cell phone store in Tokyo and staffed it entirely with sales associates named Pepper. This wasn't as hard as it...Wired From ACM Opinion | August 16, 2017
China's restrictive Internet policies are known for blocking Web users who want to reach Google, Facebook or other banned apps. But now some of those policies are...The Washington Post From ACM Opinion | August 1, 2017
As unconventional computing comes of age, we believe a revolution is needed in our view of computer science.
Dominic Horsman, Vivien Kendon, Susan Stepney From Communications of the ACM | August 1, 2017
Back in 1980, Milton Friedman, the University of Chicago economist, starred in a public-television series called "Free to Choose," in which he presented his free...The New Yorker From ACM Opinion | July 12, 2017
China has seen incredible economic and social changes over the past few decades. But could the impact of artificial intelligence take the country by surprise?
Technology Review From ACM Opinion | June 28, 2017
In 2011, Apple became the first company to place artificial intelligence in the pockets of millions of consumers when it launched the voice assistant Siri on the...The Washington Post From ACM Opinion | June 6, 2017
Science funding is intended to support the production of new knowledge and ideas that develop new technologies, improve medical treatments and strengthen the economy...The Conversation From ACM Opinion | May 25, 2017