With sentiment analysis algorithms, companies can identify and assess the wide variety of opinions found online and create computational models of human opinion.
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Nice to see Seth being quoted. As a vendor in this market space, I can indeed confirm the growing number of client communications that center around this topic.
I would have liked to learn a bit more about the technical details. Sometimes software vendors make exaggerated claims about this technology in particular. Going beyond basic keyword-like symbolic processing to semantic/idiomatric processing is no small leap.
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