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Communications of the ACM


Our Sentiments, Exactly

an example of sentiment analysis of the Volkswagon Golf

Courtesy of Michael Gamon

With sentiment analysis algorithms, companies can identify and assess the wide variety of opinions found online and create computational models of human opinion.

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Josh Froelich

Nice to see Seth being quoted. As a vendor in this market space, I can indeed confirm the growing number of client communications that center around this topic.

I would have liked to learn a bit more about the technical details. Sometimes software vendors make exaggerated claims about this technology in particular. Going beyond basic keyword-like symbolic processing to semantic/idiomatric processing is no small leap.

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