Remember the days when record-keeping trouble, such as an enormous and clearly erroneous bill for property taxes, was attributed to "computer error?" Our technological society fumbles the assignment of responsibility for program output. It can be seen easily in exaggerations like this, from a tech news digest: "Google's Artificial Intelligence (AI) has learned how to navigate like a human being." Oh, my. See the Nature article by the Google researchers [Google] for the accurate, cautious, description and assessment. The quote given cites an article in Fast Company, which states that "AI has spontaneously learned how to navigate to different places..." [Fast Company] Oh, dear.
But this is not the root of the problem. In the mass media, even on National Public Radio, I hear leads for stories about "machines that make biased decisions." Exaggeration has been overtaken by simple inaccuracy. We professionals in Tech often let this pass, apparently on the belief the public really understands that machines and algorithms have no such capacity as is normally connoted by the term "decision"; we think that the speakers are uttering our own trade shorthand. When we say that "the COMPAS system decides that offender B is more likely to commit another crime than is offender D" [ProPublica; paraphrase mine], it's short for "the factors selected, quantified, and prioritized in advance by the staff of the software company Northpointe assign a higher numeric risk to offender B than to offender D." When the Motley Fool website says "computers have been responsible for a handful of `flash crashes' in the stock market since 2010," it means that "reliance on programs that instantaneously implement someone's pre-determined thresholds for stock sale and purchase has been responsible... etc." [Motley Fool]
The trouble is that there is no handy way to say these things. The paraphrases above expose the human judgments that control the algorithms, but the paraphrases are unwieldy. For decades of software engineering, we've adopted slang that attributes volition and affect to programs. Observations can be found on E. Raymond's page on anthropomorphization [Raymond]. I doubt that many hackers ascribe the intentional stance to programs; I suspect rather that programmers use these locutions for expedience, as the "convenient fictions that permit `business as usual'" [Caporael]. But the public misunderstanding is literal, and serious.
Algorithms are not biased, because a program does not make decisions. The program implements decisions made elsewhere. Programs are made up of assignments of value, evaluations of expressions, and branching to addresses for loading of instructions. There is no point of unpredictable choice, that is, a choice not determined by the code (even for "random" number generation), if we rule out quantum computation, which I am not qualified to consider. Certain scenarios may appear to challenge this bald determinism. Let's scrutinize those briefly.
Selection, recommender, and classification systems use the criteria implemented in their decision structure. We in the trade all know that whatever the algorithmic technique, the computer is not deciding. To explain to the public that computers are dumb may baffle and frustrate, rather than educate. The malapropisms that grant agency to algorithms confuse the determination of responsibility and liability, but also the public grasp of Tech overall. People may attempt to "persuade" the computer, or to try to fix, enhance, or "tame" the programs, rather than just rejecting their inappropriate deployment. At the extreme, people feel helpless and fearful when danger comes from beings like us—willful, arbitrary, capricious—except more powerful. Worse yet would be apathy: Society may ignore the difficulties and become resigned to the results, as if such programmed assessments were factive.
What would be the correct locution, the correct way to say it, passive toward machine and active toward programmer (or designer or developer or specification writer or whomever)? How should we note that "the deductive closure of home mortgage qualification criteria entails red-lining of certain neighborhoods"—other than to say those exact words, which are not compelling? How should we say that "The repeated adjustment of weighting criteria applied to a multi-dimensional function of anonymous variables, closely approximating an unknown function for which some correct outcomes have been identified by past users, associates this individual record to your own discrete declared criteria for a date"—without saying "the dating app has chosen this match for you"?
We have no other way of expressing such outcomes easily. We lack the verbs for computing that denote reaching states that look like decisions, and taking actions that look like choices. We need a substitute for "decides" in "the algorithm decides that X", something to fill in the blank in "the program _______ X." Perhaps "the program fulfills X." Perhaps "the program derives that X." Well... this seems lame. The trouble really is that we have to avoid any verb that implies active mental function. This is new. This is unique to computing, as far as I can tell. The Industrial Revolution brought us many machines that seemed to have human capacities, but they also had material descriptions. For mechanical devices, verbs are available that describe physical functionality without the implication of cognition: "The wheel wobbles." "The fuel line clogged." We may say, jokingly or naively, that "the car chooses not to start today," but we are not forced into it by lack of vocabulary.
For this new technological requirement, the best locution that I can come up with is "the result of the programmed assumptions is that X." I haven't heard anyone seriously appeal to "computer error" as a final explanation for some time; that seems like progress in understanding Tech. If we can forgo that locution, maybe we can forgo "biased algorithms." Any other ideas?
[ProPublica] Angwin, Julia, et al. 2016. Machine Bias. ProPublica. May 23, 2016.
[Google] Banino, Andrea et al. 2018. Nature 557; pages 429–433. Vector-based navigation using grid-like representations in artificial agents. doi:10.1038/s41586-018-0102-6
[Caporael] Caporael, L.R. 1986. Anthropomorphism and Mechanomorphism: Two Faces of the Human Machine. Computers in Human Behavior 2; pages 215-234. https://doi.org/10.1016/0747-5632(86)90004-X
[Fast Company] Grothaus, Michael. 2018.
[Raymond] Raymond, Eric. Anthropomorphization. From The Jargon File. 2003(?).
[Motley Fool] Williams, Sean (TMFUltraLong). 2018. The Evolution of Stock Market Volatility. Apr 3, 2018 at 7:01AM.
Robin K. Hill is adjunct professor in the Department of Philosophy, and in the Wyoming Institute for Humanities Research, of the University of Wyoming. She has been a member of ACM since 1978.
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