The role of software processes and communication in offshore software development
Offshore software development is a new trend in the information technology (IT) outsourcing field, fueled by the globalization of IT and the improvement of telecommunication facilities. Countries such as India, Ireland, and Israel have established a significant presence in this market. In this article, we discuss how software processes affect offshore development projects. We use data from projects in India, and focus on three measures of project performance: effort, elapsed time, and software rework.