Jon Eisenberg

Over the past few years, the basic outline of an e-government vision has emerged, and government has taken promising steps to deploy e-government services. Much remains to be done, however, both in implementing e-government services and in developing new technologies and concepts, if the e-government vision is to be broadly realized. A recent study by the National Research Council's Computer Science and Telecommunications Board [2] examines several aspects of this challenge. It identifies areas where government is a demand leader for IT, explores the roles of IT researchers in risk-managed e-government innovation, and discusses approaches that can help accelerate innovation and foster the transition of innovative technologies from the lab to operational systems.