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Opinion

Web Site Success Metrics: Addressing the Duality of Goals

The Internet’s ascension from an obscure U.S. Department of Defense experiment to a cultural icon has been remarkable. In less than a decade, it has extended into nearly every facet of society, from commerce to education to gaming. As of August 2006, there were approximately 92 million Web sites [3]. With the sheer quantity of […]
Research and Advances

Abuse or Learning?

Some organizations seem to take a dim view of employees spending time surfing the Web for personal pleasure. Some organizations go to extreme measures to limit such "abuse" through monitoring activities and strict bans. However, our position is that a certain amount of playful use of computer applications in the right situation can lead to […]

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