Magid Igbaria – Communications of the ACM

Practice Jun 1 2004

When there's a worldwide marketplace available at your customers' fingertips, maintaining a dedicated following is a tremendous challenge. A recent study of a leading bank's online services illustrates what it takes to keep novice and sophisticated users happy and loyal.

Computing Applications

Author Archives

Research and Advances Dec 1 1999

The Driving Forces in the Virtual Society

Examining the factors propelling the evolution to a virtual workplace and the arrangements being used to implement these changes in a societal context.

Computing Applications

Research and Advances Mar 1 1995

Race differences in job performance and career success

Although blacks have gained entry to the information systems (IS) field and various managerial positions, they continue to experience more restricted career advancement prospects than whites. They have found it difficult to advance professionally and managerially within their organizations. Perhaps, as the management literature suggests, this is because minorities may experience considerable discrimination in their jobs that lowers their performance and ultimately impedes their career advancement [10].

Computing Applications

Research and Advances Feb 1 1992

Determinants of MIS employees’ turnover intentions: a structural equation model

Computing Applications

Research and Advances Dec 1 1988

A model for predicting and evaluating computer resource consumption

Evaluation and prediction of computer resource consumption can aid in the determination of computer selection and configuration planning as well as in the usefulness and maintenance of existing systems. The model presented can be used in a "What If" mode to make these determinations.

Architecture and Hardware

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