The service sector is becoming increasingly important to the economies of many countries, especially developed countries. OECD recently released a report noting that…
Soe-Tsyr Yuan
Author Archives
Creating the Experience Economy in E-Commerce
The growing commoditisation of services has transformed the competition for market share from focusing on the quality of services to the creation of memorable…
iCare Home Portal: An Extended Model of Quality Aging E-Services
The quality of life of senior citizens is a critical issue around the world today. Scrutiny of the extant technologies for aging services reveals that they are invariably…
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