Theoretical and Practical Complexity of Modeling Methods
Highlighting the importance of taking into account typical usage when estimating the complexity of a systems development method.
Keng Siau
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Knowledge Management Mechanisms of Financial Service Sites
How can we effectively acquire, use, and manage knowledge via the Web?
The Value of Mobile Applications: a Utility Company Study
Mobile and wireless devices are enabling organizations to conduct business more effectively. Mobile applications can be used to support e-commerce with customers and suppliers, and to conduct e-business within and across organizational boundaries. Despite these benefits, organizations and their customers still lack an understanding of the value of mobile applications. Value is defined here as the principles for evaluating the consequences of action, inaction, or decision [4]. The value proposition of mobile applications can be defined as the net value of the benefits and costs associated with the adoption and adaptation of mobile applications [2].
A Survey of Online E-Banking Retail Initiatives
Customer demand is forcing banks to provide their services online. There are two successful paths they can take: to grow, or to specialize in providing localized services and information.
Creating a Virtual Store Image
Image is an important variable in the functioning of human behavior [3] and the acceptance of this position in the field of marketing has been pervasive; marketers are concerned with the image customers have of products, company, and retail stores as points of customer contact [7]. With the popularity of e-commerce and the blossoming of […]
A Fit-Gap Analysis of E-Business Curricula vs. Industry Needs
Despite the dot-com bust, e-business continues to expand, as many large, traditional businesses embrace it as a key component of their competitive strategies [8]. Forrester Research has estimated that e-business is expected to grow to $6.8 trillion worldwide by the year 2004, with its impact felt in almost every segment of the global economy [6]. […]
Building Customer Trust in Mobile Commerce
Gaining customer trust in m-commerce is a daunting process, extending from initial trust formation to continuous trust development---but it can be done.
Enterprise Integration with Erp and Eai
Comparing internal and external approaches to enterprise business integration.
Acceptable Internet Use Policy
Surveying use policies of three organizations—educational institutions, ISPs, and non-ISPs.
Shape the Future of Computing
ACM encourages its members to take a direct hand in shaping the future of the association. There are more ways than ever to get involved.
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