J.P. Shim – Communications of the ACM

Research and Advances Feb 1 2016

Data from phone interactions can help address customers' complaints, and predict their future purchasing behavior.

Computing Applications

Research and Advances Jun 1 2007

Assessing the widespread deployment and increasing use of mobile services.

Architecture and Hardware

Research and Advances Jul 1 2006

People associate poor eye contact with deception. This perception may have hurt large-scale adoption of videoconferencing technology.

Computing Applications

Research and Advances Sep 1 2003

Computing Applications

Research and Advances Sep 1 1997

Computing Applications

ACM encourages its members to take a direct hand in shaping the future of the association. There are more ways than ever to get involved.