Fiona Fui-Hoon Nah – Communications of the ACM

Research and Advances Aug 1 2005

Spyware poses serious privacy and security issues to users of e-commerce and m-commerce [3, 5, 8]. Microsoft claims that half of all computer crashes reported by its customers were caused by spyware and its equivalents. Spyware is also responsible for about 12% of all technical support calls and accounts for the biggest category of customer complaints, according to Dell [1].

Computing Applications

Author Archives

Research and Advances Jun 1 2005

Knowledge Management Mechanisms of Financial Service Sites

How can we effectively acquire, use, and manage knowledge via the Web?

Computing Applications

Research and Advances Feb 1 2005

The Value of Mobile Applications: a Utility Company Study

Mobile and wireless devices are enabling organizations to conduct business more effectively. Mobile applications can be used to support e-commerce with customers and suppliers, and to conduct e-business within and across organizational boundaries. Despite these benefits, organizations and their customers still lack an understanding of the value of mobile applications. Value is defined here as the principles for evaluating the consequences of action, inaction, or decision [4]. The value proposition of mobile applications can be defined as the net value of the benefits and costs associated with the adoption and adaptation of mobile applications [2].

Architecture and Hardware

Research and Advances Jan 1 2002

Acceptable Internet Use Policy

Surveying use policies of three organizations—educational institutions, ISPs, and non-ISPs.

Computing Applications

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