Although new service development is now a high-priority topic,1 it was not a prominent focus in the past of either business or engineering research. Since 1995, the Fraunhofer Institute for Industrial Engineering has studied the transfer and application of engineering science know-how to the service sector. Service engineering focuses on the systematic development and design […]
Walter Ganz
Advertisement
Author Archives
Shape the Future of Computing
ACM encourages its members to take a direct hand in shaping the future of the association. There are more ways than ever to get involved.
Get Involved