Communications of the ACM
Latest Practice
From Communications of the ACM
The Best Place to Build a Subway
Building projects despite (and because of) existing complex systems.
From Communications of the ACM
Communicate Using the Numbers 1, 2, 3, and More
Leveraging expectations for better communication.
From Communications of the ACM
Beyond the 'Fix-It' Treadmill
The use of post-incident artifacts in high-performing organizations.
From Communications of the ACM
Revealing the Critical Role of Human Performance in Software
It's time to appreciate the human side of Internet-facing software systems.
From Communications of the ACM
Managing the Hidden Costs of Coordination
Controlling coordination costs when multiple, distributed perspectives are essential.
From Communications of the ACM
Cognitive Work of Hypothesis Exploration During Anomaly Response
A look at how we respond to the unexpected.
From Communications of the ACM
Above the Line, Below the Line
The resilience of Internet-facing systems relies on what is above the line of representation.
From Communications of the ACM
Opening Up the Baseboard Management Controller
If the CPU is the brain of the board, the BMC is the brain stem.
From Communications of the ACM
The Reliability of Enterprise Applications
Understanding enterprise reliability.
From Communications of the ACM
Blockchain Technology: What Is It Good For?
Industry's dreams and fears for this new technology.
From Communications of the ACM
Space Time Discontinuum
Combining data from many sources may cause painful delays.
From Communications of the ACM
Hack for Hire
Investigating the emerging black market of retail email account hacking services.
From Communications of the ACM
API Practices If You Hate Your Customers
Application programming interfaces speak louder than words.
From Communications of the ACM
Write Amplification vs. Read Perspiration
The trade-offs between write and read.
From Communications of the ACM
