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subjectHuman Computer Interaction
authorMichael A. Cusumano
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Epic Versus Apple and the Future of App Stores
From Communications of the ACM

Epic Versus Apple and the Future of App Stores

Seeking a more equitable way to govern and distribute the revenues generated by App-store marketplaces.

Section 230 and a Tragedy of the Commons
From Communications of the ACM

Section 230 and a Tragedy of the Commons

The dilemma of social media platforms.

Boeing's 737 MAX
From Communications of the ACM

Boeing's 737 MAX: A Failure of Management, Not Just Technology

Tracing the trajectory of management and engineering decisions resulting in systemic catastrophe.

Self-Driving Vehicle Technology
From Communications of the ACM

Self-Driving Vehicle Technology: Progress and Promises

Seeking the answer to the elusive question, 'Are we there yet'?

Reflecting on the Facebook IPO
From Communications of the ACM

Reflecting on the Facebook IPO

Exploring some factors that reflect a company's worth.

Platform Wars Come to Social Media
From Communications of the ACM

Platform Wars Come to Social Media

The world can absorb more social media sites, but how many?

Platforms and Services: Understanding the Resurgence of Apple
From Communications of the ACM

Platforms and Services: Understanding the Resurgence of Apple

Combining new consumer devices and Internet platforms with online services and content is proving to be a successful strategy.
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