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Communications of the ACM

ACM Opinion

Facebook Can't Be Saved


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Facebook whistleblower and computer scientist Frances Haugen.

"I think Facebook has the potential to bring out the best of us...[but]...I believe Facebooks products harm children, stoke division, and weaken our democracy.

C-Span/WikiCommons

The idea that Facebook can and should be a better company characterized much of the first half of whistleblower Frances Haugen's testimony before the Senate. Over and over, she said that Facebook can make its gargantuan network safer, but has chosen to put profits before people and their safety.

But the company's endless problems with the Sisyphian task of moderating three social platforms encompassing billions of users have been documented for years. As Facebook ballooned in size, following an unrelenting path of voracious growth, its issues with moderation only grew larger and its policies more complex and contradictory.

From Vice
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