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Communications of the ACM

ACM Opinion

Losing Facebook Is Bad, but Losing WhatsApp Is Worse


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Illustration shows a rendering of the What'sApp messaging platform logo, multiple versions to show the breadth of users it has.

In February 2020, WhatsApp announced it had 2 billion users worldwide.

Alex Castro/The Verge

In the chaos of Monday's Facebook outage, it's easy to lose sight of the company's reach. Not being able to post a new photo to Instagram is an annoyance, but it's not necessarily catastrophic.

Yet for WhatsApp users, especially outside of the U.S., losing Facebook's encrypted messaging service is a life-halting change.

From The Verge
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