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Communications of the ACM

ACM Opinion

Automated Health Care Offers Freedom from Shame, But Is It What Patients Need?


Patient shame and AI

We often respond more openly to computers and robots than we do to our fellow-humans. Yet some ethicists worry that relying too much on A.I. could be dangerous.

Credit: Gabriel Alcala

A few years ago, Timothy Bickmore, a computer scientist at Northeastern University, developed an artificial-intelligence program to help low-income patients at Boston Medical Center prepare for their return home from the hospital.

From The New Yorker
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