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Communications of the ACM

ACM Opinion

Automated Health Care Offers Freedom from Shame, But Is It What Patients Need?


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Patient shame and AI

We often respond more openly to computers and robots than we do to our fellow-humans. Yet some ethicists worry that relying too much on A.I. could be dangerous.

Credit: Gabriel Alcala

A few years ago, Timothy Bickmore, a computer scientist at Northeastern University, developed an artificial-intelligence program to help low-income patients at Boston Medical Center prepare for their return home from the hospital.

From The New Yorker
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