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Communications of the ACM

ACM Opinion

Everyone Thinks That Automation Will Take Our Jobs. The Evidence Disagrees

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Credit: Zohar Lazar | lettering by Braulio Amado

Last year, the Japanese company SoftBank opened a cell phone store in Tokyo and staffed it entirely with sales associates named Pepper. This wasn't as hard as it sounds, since all the Peppers were robots.

From Wired
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