Sign In

Communications of the ACM

The business of software

Vendor: Vidi, Vici


View as: Print Mobile App ACM Digital Library In the Digital Edition Share: Send by email Share on reddit Share on StumbleUpon Share on Hacker News Share on Tweeter Share on Facebook
Vendor: Vidi, Vici, illustration

Credit: Alicia Kubista / Andrij Borys Associates

Outsourcing is common in the computing world these days. It is said to save costs, eliminate the need for additional in-house employees, and provide adaptable staffing levels that can flex with the ups and downs of business cycles. But there are costs and dangers to outsourcing and companies can leave themselves open to business practices that can be quite predatory.

Most vendors view the growth and protection of their revenue stream to be the most important thing. Even when they do behave ethically, this can cause conflicts of interest between what is best for the vendor, what is best for the vendor account manager, and what is best for the customer. It can lead to some nasty behavior.


 

No entries found

Log in to Read the Full Article

Sign In

Sign in using your ACM Web Account username and password to access premium content if you are an ACM member, Communications subscriber or Digital Library subscriber.

Need Access?

Please select one of the options below for access to premium content and features.

Create a Web Account

If you are already an ACM member, Communications subscriber, or Digital Library subscriber, please set up a web account to access premium content on this site.

Join the ACM

Become a member to take full advantage of ACM's outstanding computing information resources, networking opportunities, and other benefits.
  

Subscribe to Communications of the ACM Magazine

Get full access to 50+ years of CACM content and receive the print version of the magazine monthly.

Purchase the Article

Non-members can purchase this article or a copy of the magazine in which it appears.