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datePast Year
subjectHuman Computer Interaction
authorMichael A. Cusumano

Section 230 and a Tragedy of the Commons
From Communications of the ACM

Section 230 and a Tragedy of the Commons

The dilemma of social media platforms.

Boeing's 737 MAX
From Communications of the ACM

Boeing's 737 MAX: A Failure of Management, Not Just Technology

Tracing the trajectory of management and engineering decisions resulting in systemic catastrophe.
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