Computers that can recognize users' emotional states are under development in the hope that the machines can be made capable of improving the human-computer interface. "Technologists have largely ignored emotion and created an often frustrating experience for people, in part because affect has been misunderstood and is hard to measure," according to the Massachusetts Institute of Technology's Affective Computing lab.
Birmingham University lecturer Russell Beale points out that people become more engaged with systems that seem to exhibit emotional responses. "In the same way that it's easier talking to someone who has empathy with what you're saying, who gives you extra responses apart from just a straightforward verbal reply, it makes our everyday interactions much easier," he says. "In the right cases, putting empathy into computer systems is really going to help."
From The Independent
View Full Article
Abstracts Copyright © 2010 Information Inc., Bethesda, Maryland, USA
No entries found