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Measuring Trust in AI


To measure attitudes toward the ethics of AI, the research team employed eight themes common to many AI applications that raised ethical questions: privacy, accountability, safety and security, transparency and explainability, fairness and non-discriminat

Credit: SciTechDaily

Prompted by the increasing prominence of artificial intelligence (AI) in society, University of Tokyo researchers investigated public attitudes toward the ethics of AI. Their findings quantify how different demographics and ethical scenarios affect these attitudes. As part of this study, the team developed an octagonal visual metric, analogous to a rating system, which could be useful to AI researchers who wish to know how their work may be perceived by the public.

Many people feel the rapid development of technology often outpaces that of the social structures that implicitly guide and regulate it, such as law or ethics. AI in particular exemplifies this as it has become so pervasive in everyday life for so many, seemingly overnight. This proliferation, coupled with the relative complexity of AI compared to more familiar technology, can breed fear and mistrust of this key component of modern living. Who distrusts AI and in what ways are matters that would be useful to know for developers and regulators of AI technology, but these kinds of questions are not easy to quantify.

From SciTechDaily
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