Sign In

Communications of the ACM

ACM News

Why You Should Care About Your Right to Repair Gadgets


View as: Print Mobile App Share: Send by email Share on reddit Share on StumbleUpon Share on Hacker News Share on Tweeter Share on Facebook
Wielding a wrench, ready to repair.

New legislation would require tech and appliance manufacturers to provide the tools, instructions and parts necessary for anyone to fix their smartphones, tablets, computers and refrigerators, as well as other products.

Credit: Glenn Harvey

When your car has problems, your instinct is probably to take it to a mechanic. But when something goes wrong with your smartphone — say a shattered screen or a depleted battery — you may wonder: "Is it time to buy a new one?"

That's because even as our consumer electronics have become as vital as our cars, the idea of tech repair still hasn't been sown into our collective consciousness. Studies have shown that when tech products begin to fail, most people are inclined to buy new things rather than fix their old ones.

"Repair is inconvenient and difficult, so people don't seek it," said Nathan Proctor, a director for the U.S. Public Interest Research Group, a consumer advocacy organization, who is working on legislation to make tech repair more accessible. "Because people don't expect to repair things, they replace things when by far the most logical thing to do is to repair it."

From The New York Times
View Full Article

 


 

No entries found

Sign In for Full Access
» Forgot Password? » Create an ACM Web Account