The impacts of the COVID-19 pandemic are likely to be felt for years to come, regardless of the presence and availability of a vaccine. Physical measures adopted by humans, such as social distancing or wearing masks, are likely to be utilized for years to come, along with technological developments deployed in both public and private spaces that are focused on enforcing social distancing, enabling more efficient cleaning and disinfecting of spaces, and driving more automation and intelligence to reduce humans' direct physical interaction with each other.
Some companies and individuals feel the best way to avoid COVID-19 or other viruses is to simply avoid all unnecessary human contact. As such, many companies have introduced or fast-tracked the use of automation to lessen their reliance on human workers, as well as to enhance their responsiveness to customer queries.
No entries found
Log in to Read the Full Article
Sign in using your ACM Web Account username and password to access premium content if you are an ACM member, Communications subscriber or Digital Library subscriber.
Please select one of the options below for access to premium content and features.
Create a Web Account
If you are already an ACM member, Communications subscriber, or Digital Library subscriber, please set up a web account to access premium content on this site.
Join the ACM
Become a member to take full advantage of ACM's outstanding computing information resources, networking opportunities, and other benefits.
Subscribe to Communications of the ACM Magazine
Get full access to 50+ years of CACM content and receive the print version of the magazine monthly.
Purchase the Article
Non-members can purchase this article or a copy of the magazine in which it appears.