Sign In

Communications of the ACM

ACM TechNews

Technology Aids 911 Centers During COVID-19 Crisis


View as: Print Mobile App Share: Send by email Share on reddit Share on StumbleUpon Share on Hacker News Share on Tweeter Share on Facebook
A first responder wheels a patient into a hospital.

Dispatchers and first responders are using technologies like live video streams, text messaging, and crowdsourced data to help 911 centers during the COVID-19 pandemic.

Credit: Shutterstock

Dispatchers and first responders are using technologies like live video streams, text messaging, and crowdsourced data to help 911 centers during the COVID-19 pandemic.

Emergency officials in New Orleans are employing technology from public safety tech company Carbyne that uses artificial intelligence and cloud computing to provide enhanced location, video, and chat capabilities. 

Also proving valuable are volunteered crowdsourcing systems like the Smart911 profiling application, which helps dispatchers and first responders rapidly learn more about callers without needing to ask.

From Government Technology
View Full Article

 

Abstracts Copyright © 2020 SmithBucklin, Washington, DC, USA


 

No entries found