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Walmart Turns to VR to Pick Middle Managers

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A Walmart employee goes through training in virtual reality.

Training via virtual reality is becoming more common in a range of industries.

Credit: Ross Mantle/The Wall Street Journal

Virtual reality (VR) training is becoming more common in a range of industries, where it is being used to educate large numbers of workers quickly, or to assess the technical abilities of highly skilled workers.

Walmart is using a VR skills assessment as part of its selection process for finding new middle managers.

The system examines how workers respond in virtual environments to an angry shopper, a messy aisle, or an underperforming worker, among other situations they might encounter.

Walmart's VR assessment produces a report for hiring managers that describes the strengths and weaknesses of job candidates and employees, which can help determine promotion decisions or the need for additional training.

From The Wall Street Journal
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Abstracts Copyright © 2019 SmithBucklin, Washington, DC, USA


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