U.S.-based airlines have been asked to respond to reports of cameras installed in airplane seat backs, including whether airlines have used them to monitor passengers and whether passengers have been informed of this practice.
The airlines say the cameras are not currently operational, but are part of a new generation of systems offered by Panasonic and Thales, two of the biggest airline entertainment system manufacturers.
Panasonic Chief Technology Officer David Bartlett says the devices allow passengers to have the same kind of interactive technology on board the plane that they do on the ground.
The Airline Passenger Experience Association, a non-profit whose membership includes airlines, industry suppliers, media groups, and “related aviation industry leaders,” said its members were committed to obtaining “advance explicit customer permission” before using the cameras.
From The New York Times
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