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Communications of the ACM

ACM TechNews

AI as Talent Scout: Unorthodox Hires, and Maybe Lower Pay


Artificial intelligence vets job candidates.

Companies are turning to services that use artificial intelligence to vet potential hires amid a tight labor market.

Credit: Mengxin Li

Companies are turning to services that use artificial intelligence (AI) to vet potential hires amid a tight labor market.

One such service is Eightfold.ai, which matches workers and jobs using deep learning algorithms. Rather than simply scanning words on a page and matching them to words in a job description, the software can identify skills and aptitudes that are not explicit on a candidate's resume.

To refine its matches, Eightfold asks clients to use human resources algorithms to anonymously import employee data, including information on how workers with different backgrounds perform in different jobs, as well as their earnings; Eightfold uses this data to better predict candidate performance.

However, some experts are concerned this use of AI could depress wages in certain fields, because employers will have less need to compete for highly sought-after workers.

From The New York Times
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