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Change Blindness: Mobile Phone Users Miss Vital Information


A frustrated smartphone user.

A new study suggests that the way mobile phone users interact with their devices could result in a phenomenon known as "change blindness."

Credit: Getty

A new study conducted by researchers at the University of St. Andrews in the U.K. shows that the way mobile phone users interact with their devices could result in a phenomenon known as "change blindness."

The research also shows that mobile proximity-aware interfaces exhibit more change blindness than static displays.

Change blindness occurs when users fail to notice a single change within their field of view; it can affect mobile device users as they move their devices, and could result in users missing important updates.

"Application developers need to be aware of change blindness when creating mobile interfaces to ensure important updates are not missed," says University of St. Andrews professor Aaron Quigley.

The study was presented this week at the ACM Conference on Human Factors in Computing Systems (CHI 2018) in Montreal, Canada.

From University of St. Andrews
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Abstracts Copyright © 2018 Information Inc., Bethesda, Maryland, USA


 

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