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Why the Economic Payoff From Technology Is So Elusive


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Peter Sutherland, MD

Dr. Peter Sutherland says there are benefits to using electronic health records but grappling with the software and new reporting requirements has slowed him down. He sees fewer patients, and his income has slipped.

Credit: George Etheredge for The New York Times

Your smartphone allows you to get almost instantaneous answers to the most obscure questions. It also allows you to waste hours scrolling through Facebook or looking for the latest deals on Amazon.

From The New York Times
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