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Communications of the ACM

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For Sympathetic Ear, More Chinese Turn to Smartphone Program


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Chatting with Xiaoice chatbot

Zhang Ran, 26, chatted with Xiaoice in Beijing. Millions of young Chinese use the smartphone program.

Credit: Gilles Sabrie for The New York Times

She is known as Xiaoice, and millions of young Chinese pick up their smartphones every day to exchange messages with her, drawn to her knowing sense of humor and listening skills.

From The New York Times
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