Jim Selman has been a professional leadership coach for over 30 years. He frequently encounters executives and team leaders who are dumb-founded because the world is changing so rapidly and sometimes chaotically that their best laid plans are useless and ineffective. Many computing professionals have a similar experience today after the COVID-19 avalanche swept through. In his recent book, Living in a Real-Time World, he summarized his conclusions about what professional leaders should learn in order to be effective in this environment. I explored this issue with him.
—Peter J. Denning
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