By Damien Joseph, Soon Ang, Roger H. L. Chang, Sandra A. Slaughter
Communications of the ACM,
Vol. 53 No. 2, Pages 149-154
What qualities make a successful IT professional? When companies hire IT professionals, their focus is often on the "hard" skills needed to perform the work, such as years of Java programming experience. However, there is a growing awareness that technical skills alone are insufficient for success in IT, particularly in today's dynamic, distributed and complex workplace.
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