By Mary C. Jones
Communications of the ACM,
October 2008,
Vol. 51 No. 10, Pages 113-116
10.1145/1400181.1400206
Comments
Much has been written in the last few years about the success, or usually, failure of enterprise resource planning (ERP) projects. Many guidelines for success have been given including top management commitment, organizational change management initiatives, and comprehensive process mapping. Although these are all important components of an ERP project, little attention is given to the implementation project team itself.
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