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Communications of the ACM

Communications of the ACM

Personal End-User Tools


"If we perceive our role aright, we then see more clearly the proper criterion for success: a toolmaker succeeds as, and only as, the users of his tool succeed with his aid. However shining the blade, however perfect the heft, a sword is tested only by cutting. That swordsmith is successful whose clients die of old age." [1]

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