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Communications of the ACM

Communications of the ACM

Impact of the technological environment on programmer/analyst job outcomes

Recent research has shown that key DP/IS personnel job outcomes (e.g., turnover, organizational commitment, job satisfaction) are affected by job design, leadership characteristics, and role variables. This study investigates another class of variables, the technological environment faced by DP/IS personnel, that might impact these job outcomes. The technological environment includes (1) development methodologies employed, (2) project teams and reporting relationships, and (3) work characteristics. Variables from all classes were found to impact DP/IS job outcomes. Over 11 percent of the variance in DP/IS job satisfaction is explained by these variables.

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