Recent studies on the support of engineers during conceptual design resulted in a non-traditional type of Multi-Objective Problems (MOPs), namely concept-based ones. In concept-based MOPs the focus is on conceptual solutions that are represented by sets of particular solutions. This means that a concept has a one-to-many relation with the objective space. Such a set-based concept representation is most suitable for human-computer interaction. In concept-based MOPs concept-related preferences could be easily incorporated with or without range-related preferences. This paper provides an overview of studies on concept-based problems, which have been conducted at Tel-Aviv University, and suggests some future research directions.
https://dl.acm.org/ft_gateway.cfm?id=1274097&dwn=1As wireless communications systems become more ubiquitous, enterprise workers are becoming more and more mobile. Addressing mobility in the enterprise has recently become a pressing concern for many corporations. In particular, there is a growing component of mobile workers whose job tasks require them to be mobile within their local workspace. These workers sometimes do not have a desk or phone and frequently use their hands in performing required tasks; they typically referred to as "corridor cruisers" or "campus roamers". One class of workers that fall under this category is healthcare professionals (e.g. nurses). Communication enabling these workers usually involves an expensive proposition: equipping them with a mobile/wireless phone, PDA or a paging device. Our goal was to see if we could address the communications needs of healthcare workers by using a small, inexpensive, wearable, hands-free audio device (a wireless headset) along with a speech interface to an intelligent agent. In this paper we present the results of an industrial user study in a real world healthcare environment of our Mobile Access to Converged Communications System (MACCS) which empowers mobile workers with a hands-free voice interface to manage their communications. In addition we also discuss the design, implementation and deployment of MACCS.
https://dl.acm.org/ft_gateway.cfm?id=1152224&dwn=1In the 25 years since Ellis, Gibbs, and Rein proposed the time-space taxonomy, research in the 'same time, same place' quadrant has diversified, perhaps even fragmented. The goal of this one-day workshop is to bring together researchers with diverse, yet convergent interests in tabletop, surface, mobile and wearable technologies, and those interested in the social aspects of interaction, such as conversation analysis and ethnomethodology. These communities have matured considerably, and produced significant exemplars of systems, methods, and studies concerned with collocated interactions. Yet, new challenges abound as people wear and carry more devices than ever, creating fragmented device ecologies at work, and changing the ways we socialise with each other. In this workshop we seek to start a dialogue to look back as well as forward, review best practices, discuss and design paper-prototypes using the collocated design framework, to consider how we might address new and future challenges through collocated design practice.
https://dl.acm.org/ft_gateway.cfm?id=2855522&dwn=1Many students enter the field of computer science with misconceptions about the importance of communication skills. They often choose this field, thinking they will end up with jobs working alone or with other "techies" developing computer games, and not having to deal with people. These students often do not realize the significance of reading, writing, and speaking skills in computer science. This paper discusses several relevant areas of computer science, and explains why computer science students need skills covered in English, speech, technical writing, and even foreign language courses in order to achieve success as a computing professional.
https://dl.acm.org/ft_gateway.cfm?id=960525&dwn=1We propose a novel framework for facilitating awareness of people's contactability in a networked environment. Image analysis on periodically captured photo bursts estimates a user's presence and activity levels. A graphical mapping combines these two parameters to represent how contactable the user is. A Visualization conveys the contactability of multiple users to their contacts on the network. An interaction strategy combines the above with the ability to actively seek for awareness of contactability. We describe the current status of implementing this framework, and report intermediate results.
https://dl.acm.org/ft_gateway.cfm?id=2160782&dwn=1Large-scale collaborative applications are difficult to build because of their high concurrency control needs and the heterogeneity of the underlying architecture. Due to these difficulties, only a few large-scale applications have been developed, such as Usenet or irc. To facilitate the realisation of such applications, we propose a more precise definition of the application's needs, in order to provide a good "quality" of cooperation when it is needed, and cheaper cooperation when it is acceptable. The model of LaSCoW (Large Scale Collaborative Work) allows the applications to be partitioned into separate consistency domains, each domain implementing its own collaboration policy.
https://dl.acm.org/ft_gateway.cfm?id=504498&dwn=1The main goal of this thesis work is to explore the capacities of cultural algorithms to add domain knowledge in evolutionary computation. Within our objectives is to develop a cultural algorithm for constrained optimization, and other for multiobjective optimization. With a proper desing of the belief space we expect to obtain competitive results compared with other state-of-the-art evolutionary algorithms, but reducing the number of fitness function evaluations needed. In this paper we focus in the algorithm for constrained optimization, because the development of the algorithm for multiobjective optimzation is an early stage.
https://dl.acm.org/ft_gateway.cfm?id=1102337&dwn=1The importance of the quality of user experience in service encounter has been acknowledged in different disciplines, including Service Management, Marketing, and Design. However, the focus has been on tangible elements of a service, such as touchpoints, service evidence [21], servicescapes [4]. This paper argues that interpersonal interaction in service encounter plays a significant role in the quality of user experience, therefore should be taken into account into service design process. In particular, this paper pays attention on collaborative services where final users are actively involved, and assume the role of service co-producers.
To examine elements that facilitate interpersonal interaction in service, case studies on carpooling service were carried out. Based on a framework for sociability developed in interaction design discipline, 12 carpooling services in Europe and United States were analyzed. As opposed to managerial perspective, this paper suggests that the heterogeneity in the service performance, caused by the interaction between participants, is not a threat to the quality of user experience, but an opportunity to make the experience more unique, and special.
https://dl.acm.org/ft_gateway.cfm?id=2347578&dwn=1