Sign In

Communications of the ACM

ACM Careers

ChatGPT Is Reshaping Crowd Work

View as: Print Mobile App Share:
worker at a laptop computer, illustration

Some crowd workers say the temptation of labor-saving AI tools is very attractive.

Credit: Getty Images

Workers on Amazon Mechanical Turk and other crowd-work platforms are the latest group to face accusations of using large language models like ChatGPT as a shortcut. Some platforms are now adopting policies or technology designed to deter or detect use of such tools.

A preprint study from the Swiss Federal Institute of Technology went viral last month after it estimated that more than a third of Mechanical Turkers had used ChatGPT to complete a text summarization task intended to measure human understanding. Its claim is facing some pushback.

CloudResearch, a company that helps researchers recruit online study participants, found that its prescreened workers used ChatGPT a fifth of the time. But usage nearly disappeared when the company asked people not to use AI.

CloudResearch began developing an in-house ChatGPT detector last year after its founders saw the technology's potential to undermine their business.

From Wired
View Full Article


No entries found