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It's Time to Get Rid of the IT Department


figures carry computer equipment over a bridge to a separate island, illustration

Having an IT department on its own metaphorical island is a recipe for disaster.

Credit: Michael Parkin / The Wall Street Journal

Having an IT department is exactly what will prevent companies from being innovative, agile, customer-focused and digitally transformed.

That's because IT departments are for a bygone era and are ill-suited to the demands of a digital-first world. The problem isn't with the people or the leaders. It's with the whole idea of IT departments in the first place, which sets up IT to fail.

The encouraging news is that a small number of pioneers are ditching their IT departments. And their examples offer models for others looking to do the same.

From The Wall Street Journal
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