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Pandemic Supercharged the Role of Chief Information Officer

businessman wearing a vest and tie

IT chiefs are getting a bigger seat at the executive leadership table.

Credit: Getty Images

The COVID-19 pandemic has supercharged the role of chief information officers, accelerating a shift from backroom technicians to front-office decisionmakers, as companies' operations are increasingly shaped by technology.

CIOs and other corporate technology leaders over the past year found themselves in greater positions of leadership, taking a critical role in facilitating the shift to remote work, reconfiguring supply chains, speeding up the automation of factories, and moving stores businesses online. CIOs also had a hand in strengthening the security of their companies as the shift to remote work and collaboration tools opened new vulnerabilities for hackers.

"We've seen years worth of adoption jammed into just months," says Capital One Financial CIO Rob Alexander.

Chief information officers with above average skills and experience are expected to draw average annual salaries of $260,250 in 2022, up 2.7% from 2021, according to recruiting firm Robert Half International. Other enterprise technology executives are seeing similar gains, the firm said.

From The Wall Street Journal
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