More and more companies are using AI-based hiring tools to manage the flood of applications they receive. A survey of human-resources managers by Mercer found that the proportion who said their department uses predictive analytics jumped from 10% in 2016 to 39% in 2020.
Many kinds of AI hiring tools are in use today. They include software that analyzes a candidate's facial expressions, tone, and language during video interviews as well as programs that scan résumés, predict personality, or investigate an applicant's social media activity.
Researchers have found that some hiring tools produce biased results — inadvertently favoring men or people from certain socioeconomic backgrounds, for instance. Many are now advocating for greater transparency and more regulation. One solution in particular is proposed again and again: AI audits, whose ability to detect and protect against bias remains unproven.
From Technology Review
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