Microsoft began a study of remote work four months ago when the pandemic prompted work-from-home practices. "We wanted to study how flexible and adaptable [work] might or might not be, how collaboration and networks morph in remote settings, what agility looks like in different spaces," say members of the company's Workplace Insights, Workplace Analytics, and workplace intelligence teams.
The experiment measured how work patterns across the groups were changing, and included anonymous sentiment surveys. "We looked weekly at areas such as work-life balance and collaboration by analyzing aggregated, de-identified email, calendar, and IM metadata; comparing it with metadata from a prior time period; and inviting colleagues to share their thoughts and feelings," the researchers say.
Among their findings:
From Harvard Business Review
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