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Whitepaper: Public Media 2.0
From Putting People First

Whitepaper: Public Media 2.0

The Center for Social Media of the American University in Washington has published a new whitepaper entitled:

In Defense of Readers
From Putting People First

In Defense of Readers

Mandy Brown, creative director at W. W. Norton & Company, wrote a nice story on A List Apart about understanding the needs of readers in web design. Despite the...

From the WIMP to the map interface
From Putting People First

From the WIMP to the map interface

“Cellphones have changed how we communicate with others, and now they are changing how we think about information,” argues John Markoff of the New York Times. “With...

Rethinking banking for the twenty-first century
From Putting People First

Rethinking banking for the twenty-first century

MIT Media Lab has set up a Center for Future Banking. I guess they have some work to do. “Researchers at the Center for Future Banking, in collaboration with Bank...

Jeffrey Sachs on the transformational power of mobile devices in Africa
From Putting People First

Jeffrey Sachs on the transformational power of mobile devices in Africa

Jeffrey Sachs, the director of the Earth Institute at Columbia University and special adviser to the United Nations Secretary-General on the Millennium Development...

Yochai Benkler on
From Putting People First

Yochai Benkler on

Yochai Benkler, who is the Berkman Professor of Entrepreneurial Legal Studies at Harvard and faculty co-director of the Berkman Center for Internet and Society,...

Forthcoming Rosenfeld Media books
From Putting People First

Forthcoming Rosenfeld Media books

Rosenfeld Media, which is run by Lou Rosenfeld, publishes short, practical, and useful books and webinars on user experience design. Here are their forthcoming...

Playful augmented objects
From Putting People First

Playful augmented objects

Touch is a research project, led by Timo Arnall, that investigates Near Field Communication (NFC), a technology that enables connections between mobile phones and...

Kazys Varnelis
From Putting People First

Kazys Varnelis

Kazys Varnelis [CV | blog], the author of Networked Publics and the Director of the Network Architecture Lab at the Columbia University Graduate School of Architecture...

Dubberly Design articles
From Putting People First

Dubberly Design articles

Hugh Dubberly is a forum editor at Interactions Magazine, which means that he writes, co-writes or edits articles for the magazine. The website of his company,...

Interview with Jeff Howard of Design for Service
From Putting People First

Interview with Jeff Howard of Design for Service

Jeff Howard writes the blog Design for Service and is also the curator of the most comprehensive and well organised service design reference library on the internet...

Seismic shift in Internet age mass
From Putting People First

Seismic shift in Internet age mass


The Internet of Things and mobile devices
From Putting People First

The Internet of Things and mobile devices

Ajit Jaokar, founder of futuretext, just wrote a somewhat technical article on his blog where he discusses the basic ideas and significance of the Internet of Things...

Book: The Language of Things
From Putting People First

Book: The Language of Things

The Language of Things: Understanding the World of Desirable Objects by Deyan Sudjic Publisher: W.W. Norton & Co. (June 1, 2009) Hardcover: 224 pages Description...

Becoming a customer experience-driven business
From Putting People First

Becoming a customer experience-driven business

Peter Merholz, founding partner and president of Adaptive Path, now writes the “Experience Matters” column for the revamped HarvardBusiness.org where he tries “to...

Designing people-centred policy: how can user centred design help public services?
From Putting People First

Designing people-centred policy: how can user centred design help public services?

Nick Marsh of Engine Service Design contemplates how user-centred design can help public services. How do we enable patients with chronic conditions to take care...

Jan-Christoph Zoels talk at India
From Putting People First

Jan-Christoph Zoels talk at India

Experientia partner Jan-Christoph Zoels is currently in Ahmedabad, India, for a client project. But he found time for an informal talk at the highly acclaimed National...

Interview with John Knight, user experience manager at Vodafone
From Putting People First

Interview with John Knight, user experience manager at Vodafone

John Knight, user experience manager at Vodafone’s UE Design Development team was interviewed by Giles Colborne of cxpartners. “One of the things I

Dan Ariely on a new type of economy
From Putting People First

Dan Ariely on a new type of economy

IdeasProject, an excellent Nokia site, interviewed behavioural economist, MIT Media Lab contributor and best-selling author Dan Ariely. He said that web technologies...

Why computers can
From Putting People First

Why computers can

MIT researchers argue that computers need to become as easy to use as those yellow sticky notes. Office workers are like electricity: When they want to get something...
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