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To improve people’s health, listen to social scientists
From Putting People First

To improve people’s health, listen to social scientists

With an ageing population, a rise in long-term conditions, growing health inequalities and a lack of political will to ensure that funding is increased in lineTo...

Developing a mobile chatbot for a Pittsburgh museum
From Putting People First

Developing a mobile chatbot for a Pittsburgh museum

The people at Studio, the design, development and workflow laboratory at Carnegie Museums of Pittsburgh, are working on the design and the development of a “new...

First issue of Behavioural Public Policy now available for free online
From Putting People First

First issue of Behavioural Public Policy now available for free online

Behavioural Public Policy is an interdisciplinary and international peer-reviewed journal devoted to behavioural research and its relevance to public policy. The...

Putting human thought behind chatbots
From Putting People First

Putting human thought behind chatbots

Business anthropologist Martha Bird’s specialty is designing technologies that work for people, creating conversational user interfaces and chatbots that can serve...

IoT seeks to remake the fundamentals of our everyday lives
From Putting People First

IoT seeks to remake the fundamentals of our everyday lives

Murray Goulden writes in The Conversation that smart homes, wearables and the Internet of Things are indicative of the development of an entire class of technologies...

A cultural approach to wearables (and the design opportunities it provides)
From Putting People First

A cultural approach to wearables (and the design opportunities it provides)

In January of this year, Sakari Tamminen and Elisabet Holmgren of the Finnish/USA innovation agency Gemic, published a paper on EPIC entitled “The AnthropologyA...

 Intervista a Todd Harple di Intel sul tech-fashion
From Putting People First

 Intervista a Todd Harple di Intel sul tech-fashion

Il mondo del fashion sta diventando sempre di più digitale — e non si tratta solo di dispositivi da indossare, ma anche e soprattutto di abbigliamento, realizzato...

Nesta, the UK’s innovation foundation, planning to embark in Turin, Italy
From Putting People First

Nesta, the UK’s innovation foundation, planning to embark in Turin, Italy

Today the print edition of the Italian newspaper Repubblica published an article (not yet available online) with the title “Nesta, i campioni dell’innovazione puntano...

A human-centric trust model for the Internet of Things
From Putting People First

A human-centric trust model for the Internet of Things

“Technologists have done a terrible job with security technology so far”, writes David Maher, and “now we are about to impose those failures onto the physical world...

Data ethnographies: how do people live with data?
From Putting People First

Data ethnographies: how do people live with data?

Data Ethnographies is a Lab of the Digital Ethnography Research Centre (DERC), at RMIT University in Melbourne, Australia. Data Ethnographies investigates the implications...

Why service design is the new black — Intel’s Todd Harple on fashion tech
From Putting People First

Why service design is the new black — Intel’s Todd Harple on fashion tech

The world of fashion is becoming increasingly digital — and not just wearable devices, but with clothing made from fabrics that actually integrate sensors and technology...

Global study: Leading companies bet on customer experience
From Putting People First

Global study: Leading companies bet on customer experience

A new report from Harvard Business Review Analytic Services reveals that customer experience is vital for business success, and establishes social media as theGlobal...

[Book] Quantitative Ethnography
From Putting People First

[Book] Quantitative Ethnography

Quantitative Ethnography David Williamson Shaffer Boswell Press Available April 2017 > Download Introduction > Watch video presentation This is a book about understanding...

An anthropologist in the boardroom
From Putting People First

An anthropologist in the boardroom

“It is often tempting to think that the 21st-century world is so closely integrated and digitised that the issue of culture is becoming irrelevant,” writes Gillian...

Boston’s human-centered research to design middle-income housing
From Putting People First

Boston’s human-centered research to design middle-income housing

In Boston, the Mayor’s Office of New Urban Mechanics is conducting ethnographic, human-centered research to design middle-income housing that reflects people’sBoston...

ONE Design: a portal on Adaptive Path’s work with Capital One Bank
From Putting People First

ONE Design: a portal on Adaptive Path’s work with Capital One Bank

ONE Design is a content portal where Capital One, the eighth-largest bank in the United States shares (many) inspiring stories of how their Adaptive Path designers...

[Book] The Stuff of Bits – An Essay on the Materialities of Information
From Putting People First

[Book] The Stuff of Bits – An Essay on the Materialities of Information

The Stuff of Bits: An Essay on the Materialities of Information by Paul Dourish MIT Press, May 2017 264 pages Virtual entities that populate our digital experience...

How Silicon Valley is (ab)using behavioral science and nudging
From Putting People First

How Silicon Valley is (ab)using behavioral science and nudging

In an extensive review of The Undoing Project: A Friendship That Changed Our Minds, the book by Michael Lewis on the psychologists Daniel Kahneman and Amos Tversky...

[Book] Designing User Interfaces for an Aging Population: Towards Universal Design
From Putting People First

[Book] Designing User Interfaces for an Aging Population: Towards Universal Design

Designing User Interfaces for an Aging Population: Towards Universal Design By Jeff Johnson and Kate Finn Morgan Kaufmann Publishers, March 2017 258 pages > First...

Jeremy Myerson on how social challenges can catalyse design-led innovation in industry
From Putting People First

Jeremy Myerson on how social challenges can catalyse design-led innovation in industry

In this recent talk at the RCA in London, writer and academic Jeremy Myerson explores how social challenges can catalyse design-led innovation in industry. Rather...
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