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Smart City Index that takes citizen engagement into account
From Putting People First

Smart City Index that takes citizen engagement into account

A team of researchers from IMD in Switzerland and SUTD in Singapore put together the Smart City Index. For the first time, researchers attempted to assess people...

The Design Council’s evolved Double Diamond
From Putting People First

The Design Council’s evolved Double Diamond

At the heart of the Design Council’s framework for innovation, which helps designers and non-designers across the globe tackle some of the most complex social,The...

Money’s new abstractions: Apple Pay and the economy of experience
From Putting People First

Money’s new abstractions: Apple Pay and the economy of experience

Money’s new abstractions: Apple Pay and the economy of experience by Nathaniel Tkacz Distinktion: Journal of Social Theory, 26 Sep 2019 DOI: 10.1080/1600910X.2019...

[Book] Too Smart
From Putting People First

[Book] Too Smart

Too Smart: How Digital Capitalism is Extracting Data, Controlling Our Lives, and Taking Over the World By Jathan Sadowski The MIT Press March 2020, 240 pages Who...

AI’s social sciences deficit
From Putting People First

AI’s social sciences deficit

To create less harmful technologies and ignite positive social change, AI engineers need to enlist ideas and expertise from a broad range of social science disciplines...

Better care in the age of automation
From Putting People First

Better care in the age of automation

Doteveryone, a UK charity focused on how technology is changing society, has published a report “Better care in the age of automation” that sets out how technology...

The anthropologist of Artificial Intelligence
From Putting People First

The anthropologist of Artificial Intelligence

The algorithms that underlie much of the modern world have grown so complex that we always can’t predict what they’ll do. Iyad Rahwan, who directs the Center for...

[Book] The Costs of Connection
From Putting People First

[Book] The Costs of Connection

The Costs of Connection: How Data Is Colonizing Human Life and Appropriating It for Capitalism by Nick Couldry and Ulises A. Mejias Stanford University Press August...

End user perceptions of smart home device data practices and risks
From Putting People First

End user perceptions of smart home device data practices and risks

“I don’t own the data”: End User Perceptions of Smart Home Device Data Practices and Risks Madiha Tabassum, University of North Carolina at Charlotte; Tomasz Kosinski...

Digital service teams in government
From Putting People First

Digital service teams in government

Digital service teams in government Ines Mergel, Professor of Public Administration, University of Konstanz, Germany Government Information Quarterly August 2019...

[Book] Behavioural macroeconomics
From Putting People First

[Book] Behavioural macroeconomics

Behavioural Macroeconomics: Theory and Policy Paul De Grauwe and Yuemei Ji Oxford University Press October 2019, 256 pages Modern macroeconomics has been based[Book]...

The digital lives of refugees [Research report]
From Putting People First

The digital lives of refugees [Research report]

There is growing recognition among donors and humanitarian organisations that mobile technology and mobile network operators (MNOs) have an important role to play...

Experientia on addressing vaccine hesitancy
From Putting People First

Experientia on addressing vaccine hesitancy

Vaccine hesitancy is a top10 global health threat. Dealing with it successfully requires understanding it as a behaviour and generating a holistic view of people...

MacArthur Foundation’s “100&Change” competition now calling for applications
From Putting People First

MacArthur Foundation’s “100&Change” competition now calling for applications

100&Change is a MacArthur Foundation competition for a $100 million grant to fund a single proposal that will make measurable progress toward solving a significant...

The story of Spotify personas
From Putting People First

The story of Spotify personas

Spotify’s product designer Mady Torres de Souza and senior user researchers Olga Hörding and Sohit Karol explain how they developed their personas tool, how they...

When ethnography becomes a joke
From Putting People First

When ethnography becomes a joke

For a number of years, we have witnessed a diminishing appetite for ethnographic work among commercial clients, writes Patricia Sunderland, PhD and founder of Cultural...

Old, online, and fed on lies: How an aging population will reshape the internet
From Putting People First

Old, online, and fed on lies: How an aging population will reshape the internet

Although many older Americans have, like the rest of us, embraced the tools and playthings of the technology industry, a growing body of research shows they have...

Research findings send automated sentiment analysis to the trash bin
From Putting People First

Research findings send automated sentiment analysis to the trash bin

The age of social media has opened up exciting opportunities for researchers to investigate people’s emotional states on a massive scale. For example, one study...

Time Change: How the UX of Time Begins Below the UI
From Putting People First

Time Change: How the UX of Time Begins Below the UI

The user experience of most web-based applications begins well below the interface, all the way down to fields in a database. Examining how systems and users experience...

Interested in a career with us?
From Putting People First

Interested in a career with us?

Then we are interested in hearing from you. We have several positions available for talented UX/UI and service designers who are passionate about creating world...
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