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subjectHuman Computer Interaction
authorSharad Sinha

Data Analytics for Public Services: Beyond the Hype
From Blog@Ubiquity

Data Analytics for Public Services: Beyond the Hype

Data analytics is the new buzz phrase these days. Public service agencies all over the world are looking at data in order to optimize service delivery, as wellelectricity...

Can Chatbots Replace Customer Service Reps?
From Blog@Ubiquity

Can Chatbots Replace Customer Service Reps?

Chatbots may be good at cosumer-focused tasks, but the verdict is still out are not whether a chatbot can completely replace human assistants. The post Can Chatbots...
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